Pricing
Pricing is quoted on a ‘per day’ basis (24 hour period).
Collision Damage Waiver and Theft Waiver (or Theft Protection) herein called CDW and TW (TP) respectively, is cover limiting the customer's liability for damage to or theft of the rental vehicle. The level of liability is the amount known as the insurance excess which can differ depending upon the type of vehicle, method of payment and customer’s age.
CDW and TP will not apply if the terms of the rental have been broken.
Rate Includes
VAT 24%
Airport fees
Environmental fees
Collision Damage Waiver (CDW)
Theft Protection (TW) with excess
Third Party Liability
Unlimited mileage (1-3 day rental: 200 km per day limit, over limit: 0.25 EUR/km VAT included)
Break down assistance
Rate Excludes
Out Of Hours service (21:01 to 07:59)
Delivery and collection
One way fees (if applicable)
Optional extras purchased locally
Ferry transfer
Administration fee: for congestion charges, parking or speeding fines, damages or accident/theft/immobilization of the car.
VAT
24% VAT is included in the rates
Vehicle Group/Model
Our vehicles are classified into groups using the ACRISS codes for clarity of booking. The group is indicated in the bottom right of the vehicle image and the description at the top left. The group will print on your reservation.
Reservations are confirmed for a group and not for a particular model unless shown otherwise. We are unable to guarantee a particular make/model or fuel type unless a guaranteed model group has been booked.
The vehicle shown on any documentation is for guidance only and may be substituted with an alternative, similar or upgraded vehicle at our discretion.
Model groups described as "or similar" are not guaranteed, only model groups described as "make model guaranteed" are guaranteed model groups.
Vehicle Condition
Vehicles must be returned to the location/drop off point in the same condition as when it was picked up/delivered. It is the responsibility of the customer to ensure that the vehicle is thoroughly checked prior to taking custody of the vehicle.
The client accepts responsibility for taking due care and attention of the vehicle. Failure to do so and loss or damage to the interior of the vehicle is deemed negligent and nullifies the insurance, the excess and any waivers taken. The client becomes responsible for all costs incurred.
Whilst in charge of the vehicle the client accepts responsibility for maintaining the roadworthiness of the vehicle and agrees to take remedial action to avoid unnecessary cost/damage. This will include maintaining oil levels, tire pressures and other common sense actions to maintain the vehicle if before authorized. Costs will generally be covered only if it’s authorized in advance from the rental branch.
Renter returns the vehicle in a clean condition (normal wear and tear excepted). If the vehicle is exceptionally dirty upon return or if there is damage to the seats, seat upholstery or the carpets an additional charge for deep cleaning will apply. This charge will be dependent upon the actual state of the vehicle when returned.
Any damage caused to the vehicle, if returned out of hours, is the responsibility of the hirer until our staff have checked in the vehicle.
Animals must be transported contained in our vehicle.
Please be aware for cigarette burns in the interior of the vehicle.
A valeting fee may be applied to rectify any soiling due to smoking or animal transportation.
Voucher
A printed copy of your voucher must be produced upon arrival at the rental desk. Failure to present the voucher means the car rental agent may charge you at the local rates. Please note: We are not responsible for overcharges on rentals where the voucher was not presented to the local agent on collection of the vehicle. If you do not present the required documents, the documentation is not valid or you do not have enough funds on your credit card, the car rental agent may refuse to release the vehicle and no funds will be reimbursed.
Methods of Payment / Deposit
Green Motion locations accept all major credit and debit cards for payments. Diners Club cards and American Express are accepted with 2% surcharge.
A valid credit card only is accepted for deposit. Credit Card should be in the main driver’s name.
The deposit amount will no longer be available for immediate use and may take up to 14 working days after the drop off of the car, depending on bank, to become available. Car rental will not be responsible for any returned check(s) or insufficient fund charges or bank fees related to this process.
Accepted cards for Deposit: MasterCard, Visa (not Debit).
Unaccepted cards for Deposit: Pre-paid credit cards, Debit or Switch cards, Laser, Maestro, Electron – even if they carry the Visa or Mastercard logo, Union Pay, Diners Club cards, virtual cards, American Express.
Cheques are normally not acceptable for Deposit. Please contact with the local office.
In the event that a customer fails to present a valid credit card or there is a lack of sufficient funds available on the credit card, the car rental agent may refuse the release of the vehicle. In these instances, no funds paid will be reimbursed.
In the event of upgrade to car group with higher excess than that mentioned in voucher, the local office will preauthorise the excess amount of the greater car. For luxury cars two credit cards are required for Deposit.
For rental durations that exceed 12 days, the rental company may deduct the excess from your credit card instead of pre-authorise, as a pre-authorisation only lasts for a certain amount of time before expiring.
For groups F1, F, FC, FG, F4, FP, J1, JD, JH, M1, M7, MC, N1, N3, N7, PA, PW, R, RD, LA, LD, LM, SM, VK, VL, VR, Q, QA the excess amount will be deducted from your credit card instead of pre-authorised.
Fuel Policy
We provide “Fair Fuel Policy” (“like for like” or “same-same”). Return the hire vehicle with the same level of fuel as on collection.
Your vehicle will be supplied with full tank or part-full tank. At the time of pick up the level of fuel will be marked on your agreement.
To avoid incurring fuel charges you will need to return at the same level as it was supplied. Missing fuel will be charged on your return. The price per litre charged by the rental agent may be higher than the price at the local service station.
If car is dropped off with less fuel, the customer will be charged for refuelling service. Cost of refuelling service is 14.88 EUR VAT included. Local office would not refund customers who return the vehicle with more fuel than expected.
Conditions of Optional Extras
Please note the price of optional extras is subject to change without notice. The optional extras are subject to availability.
Daily charge per unit:
Daily charge per driver:
Proper use of optional extras
Customer should return the extras rented locally in the same condition. Any traffic fines or charges for non proper use of mobile phone, GPS navigators, or other electronic devices, is under responsibility of the driver or/and the additional drivers. Loss or damage of the equipment is not covered by any insurance.
The use of rear facing infant seat for babies under 12 months old, baby seat for children under 5 years old and baby seat or booster for children under or up to 6 years old is mandatory. Parents or legal guardians are responsible for the correct use of baby seats/boosters. Smoking and electronic cigarette are forbidden by Greek law if there are children under 12 years old into vehicle’s cabin.
Optional extras and OOH services are not refundable.
Additional Drivers
Additional drivers are allowed, at a cost of 5.00 EUR/day VAT included
Multiple additional drivers may apply if requested.
All drivers need to be present and show the driving license at the pick up of the car.
Insurance
The above CDW charges per day includes VAT 24%.
The local office may provide you the option for SCDW (Super CDW-reduced excess) that reduces your excess amount and SCDW (Super CDW-removed excess) which removes your excess amount.
Depending on the insurance purchased, you may still be held responsible for damage to or loss of tires, windscreens, glasses and undercarriage. Please check details with the car rental agent on arrival. Standard insurance policies normally exclude car parts such as windscreens, antenna, glasses, mirrors, wheels, tires, undercarriage, locks, roof and interior. If a hired car is involved in an accident and the vehicle “rolls over” onto the roof, you may be asked an additional fee on top of the excess. Moreover things as towing charges, extra equipment purchased locally and personal belongings. Other exceptions include accidents caused by off road driving, refuelling errors or other damages caused intentionally or by negligence. No insurance covers damages caused as a result of infringement of Road Code Circulation or breach of the Rental Agreement’s Terms and Conditions. The Accident Statement/Report should always be supplemented so that the insurances' covers will be in effect.
Regarding the car group, you may have the option to extend the SCDW cover for some specific parts they normally are not included like tires or glasses. GTR (Glasses, Tires, Roof Coverage) cover may be available from the local office.
Super CDW (removed-excess) and GTR are not available for some specific groups.
If you purchase Excess Cover Insurance or similar services from a third party, the credit card holder will be required to present his/her credit card at the rental desk in order for the car rental agent to authorize the deposit. The credit card used should be owned by the main driver of the car.
One Way Rentals/Drop off in different station
The return of the car to a location different to the one agreed at the time of car pick up –if permitted-, will incur a minimum charge of 18.60 EUR VAT included
There is a standard rate sheet for the most popular one way rentals. Please contact with the local office for further information.
If the one way service is permitted by the rental office but the charge is not determined, the cost per km is calculated to 0.56 EUR/km VAT included approximately for mini or supermini-economy cars excluding taxes and possible other charges (i.e. ferry transfer, tolls, etc). One way rental is not available for locations where the selected car group is not available.
Minimum charge: 18.60 EUR VAT included.
Rental Extensions
Please note that it may not always be possible for the hiring branch to extend the hire. Where the branch agrees to extend the hire, the rental will be charged at the prevailing rate which may be higher or lower than the original booking rate.
If renter wants to prolong the rental period of vehicle, he has to notify to the local office in writing at least 24 hours before the end of the period to receive the respective written approval. If he fails to do so he will have both civil and penal liability for illegal use and possession of vehicle. An inspection of the hired car and a new documentation are required before any rental extension.
Non-authorized rental extension
There will be an administration fee and a penalty above the rental charge and the driver will be black listed (declined for future bookings) in case of non-authorized extensions.
Early Returns/Unused Rental Days
No refunds (partial or full) will be given for rentals ended early, late collections, no shows or cancellations made after the rental start time.
Late Returns
A vehicle is hired for a contracted period as detailed on the rental agreement. There is a grace period of 59 minutes at the end of a hire after which an extra day hire will automatically be charged.
After the grace period Green Motion will class the booking as a late return and additional charges will be due. The prevailing daily rate will apply and will include any billable optional extras such as baby seats, additional drivers or damage waivers. The charge will be applied to the card used for security deposit at the start of the hire.
Amendments
Reservation amendments must be requested in writing, by email at least 24 hours prior to the start of your rental. Please note that telephone amendments will not be accepted. An amendment request is not assured and amendments will be treated as a new booking.
Driver License Requirements
A full license held for minimum of 1 year with no major endorsements. UK license holders need to present the photocard.
If your driver's licence is not from European Union or UK and if it is not in Roman alphabet (i.e. if it is in Cyrillic) you are required to bring an International Driving Permit and your domestic licence. For driving licences from countries not part of the international driving licence treaty, an official translation of the licence must also be presented with the original licence. When renting within Greece, customers from non-EU countries must also present an International Driving Permit along with their domestic licence.
In the event that a customer arrives at the rental desk without the necessary documentation as stated above, the booking will be cancelled. In these cases, there will be no refund.
Driver Age & Restrictions
The minimum age allowed for a driver is 21 years with the young driver surcharge (YDS) and 23 or 25 without it, regarding the car group. The maximum age is 74 without a surcharge, drivers who are 75+ will be subject to the senior driver’s surcharge.
One year of minimum driving experience is required for all groups. For premium or luxury cars and vans two years of experience are required.
-For vehicle groups A1, A, B, C the minimum age is 23 or 21 with YDS (9.92 EUR VAT included)[Division A]
-For vehicle groups A4, CD, D, F1, F2, F4, F, FC the minimum age is 23 or 21 with YDS (9.92 EUR VAT included) [Division B]
-For vehicle groups DG,D3,E1,ED,FG,FP,J1,JH,JD,L,LD,M1,N1,N7,M7,MC,P,PA,PW,Q1,QA,R, RA,RD, VR, VL the minimum age is 25 or 23 with YDS (14.88 EUR VAT included) or 21 with YDS PLUS (22.32 EUR VAT Included). [Division C: Premium]
For vehicle groups E4, N3, LA, LM, SM the minimum age is 25 or 23 with YDS (19.84 EUR VAT included) [Division D - Luxury Division]
Standard YDS is for cars from divisions A and B (for groups with minimum requirement 23 years). The standard YDS cost is (9.92€) per day per driver and the standard SDS is (9.92€). For premium cars (Division C) the standard YDS per day is increased by 50% (14.88€) and for Luxury car (Division D) by 100% (19.84€) The SDS cost per day for the above groups is equal with the YDS charge.
YDS PLUS (on request): For customers aged less than 23 years old who want to drive a special car like those from Division C the YDS PLUS may be available on request (please ask local office before booking). The cost of YDS PLUS is 50% higher than YDS for the same group. Furthermore for luxury cars, two years minimum driving experience is required.
I.e. YDS PLUS for group Q1 (Nissan Qashqai or similar) from Division C is 14.88*1.50=22.32€ per day VAT Included and for group N3 (Audi A3 Auto Convertible) from Division D is 19.84*1.50=29.76€ VAT included
YDS/SDS is not included in the rental price. It is paid in the local currency at the rental desk.
Fines , penalties and administration charges -REMOVED
Opening Hours
Most locations are open from 08:00 to 21:00.
Please view the Green Motion Locations List for local opening hours. Locations may be closed for pickups and returns on public holidays. Please check at time of booking with the local office or by visiting our web page.
Out of Hour’s Fee
Out of Hours reservations from 21.01 until 23.59 will incur a cost of 25 EUR VAT included. Out of Hours reservations from 00.00 until 06.00 will incur a cost of 40 EUR VAT included.
Not a refundable charge. Grace time during OOH is 1 hour.
Delayed Collections
Reservations from 08:00 until 20:59 will be held for 2 hours from the specified reservation time after which they will be classed as a No-Show. If a client arrives after this time then a vehicle is not assured. We will do everything possible to provide a vehicle. This may include offering a different vehicle and rates may be different to the original booking. Grace period for late or early bookings (21:00 until 07:59) is 1 hour.
If no flight number is provided then the reservations will be held for 2 hours or until the location closes whichever is first. Staff will not wait after closing time where no flight number is provided.
At downtown locations a reservation will be held for 2 hours or until closing time whichever is first. Staff will not wait after closing time.
Flight diversions will be treated as a No Show at the original location and a booking cannot be assumed to be transferred.
No refunds will be given for rentals ended early, late collections, no shows or cancellations made after the rental start date, even if cancellation protection is taken.
Smoking Policy
Green Motion operate a no smoking policy for all vehicles. If you have smoked or allowed smoking within the vehicle charges will apply. This includes allowing cigarette (or cigar) smoke or ash into the vehicle, which would imply the above.
ANIMALS IN OUR VEHICLES-REMOVED
Delivery and Collection
A delivery and collection service may be available within normal opening hours. Charges will apply. Please contact the location for details.
Returns/Parking Fee
All vehicles should be returned at the local office car parking or the location mentioned by the rental agreement. The drop off at public parking, hotel, or other area without the written permission of the local office will incur a Parking Fee. The charge will be calculated as the Administration Fee (50€ VAT included) plus the distance from the station (0.56 EUR/km VAT included). The renter will be responsible for any parking fines or other charges incurred by Police or the local authorities.
Travel Restrictions
Cross border is not permitted. International travel without notice and written permission by Green Motion is forbidden and then the insurance deemed void.
Ferry use is not allowed without permission. Vehicles are permitted on ferries only after prior request by client and written approval by Green Motion Greece. Use of ferry without notice is forbidden and is considered as negligent that voids the insurance.
If you are interested using ferry boat, please let us know at the time of pickup, at the latest. If you are interested for one way rental you should inform the local office at least 5 days prior the collection of the car. Customers should inform the local office about the island they intend to visit.
If the car is broke-down in an island not mentioned in the rental agreement and without written permission, the company is not responsible to replace the car in case of an accident during the standard 24 hours. The customer is obliged to return the car in the location at date and time according the rental agreement.
Ferry travel permission (FTR) may be available at local office for 31 EUR VAT included per direction. Usually the total charge for visiting an island is 62 EUR VAT included except the one way rentals. Unlimited ferry use could be available for 155 EUR VAT included. Green Motion has to be aware for the list of islands destinations, in case of FTR.
Vehicle in such type of renting should be returned in the initial receipt station. Otherwise, the regular debits of One Way Fee are in effect with the additional charge of compensation of ticket of car return/towing in the initial destination. When FTR is not taken but the customer takes the risk of using it without prior notice, the customer may be fully responsible for the replacement charges and transfer/towing expenses.
The renter is fully responsible for damages or other charges caused in Greek islands if he used ferry without notice and written approval by the local office. Road assistance and replacement car may not be available if ferry used without permission. Even if ferry transfer is taken, road assistance in some islands especially where Green Motion Greece has no local offices, is not guaranteed. Please contact with local office.
Ferry transfer is not permitted from islands of Rhodes, Kos and Samos.
Breakdown Assistance
Breakdown cover is included in our rates. Relevant contact details and roadside assistance procedures will be given prior to the commencement of the hire. Dependant on the circumstances we reserve the right not to provide a replacement vehicle. Road assistance may not available for renters they used ferry boat without written permission by the local office.
Roadside Assistance
Roadside assistance is available at a daily rate of 5,00 Eur VAT included for all car groups. If the vehicle experiences battery failure, Green Motion will provide a jump start. Green Motion will provide you replacement of a flat tire or damaged tire with the spare. Renter remains liable for the cost of the damages.
Accident/Immobilization
In case of an accident or other incident, renter or additional driver should immediately inform the car rental company. If there is a third party, renter must also call the Police. Renter should bring a Police report to the local office if there is damage or a missing/stolen car part. The Police report should be completed and sent to local office up to 24 hours after the accident/incident.
The car rental would replace the damaged car with similar depending on the availability and the distance from the closest station. If an accident occurred, the local office will charge immobilization fee, car replacement fee, loss of use, administration fee or/and towing and transfer of the vehicle regardless of whether the customer was at fault or not. The above charges may exceed the corresponding CDW excess amount and are not refundable.
Immobilization fee: Cost of immobilization of a vehicle. Immobilization charges will be occurred if a car replacement or car inspection was made by customer’s negligence and not due to break down of the rented car.
Loss of use: Rental cost of the days the car remained out of service.
Replacement fee: The charge is determined as 0.56 EUR/km approximately including taxes and possible other charges (i.e. towing, ferry transfer, tolls, etc) depending on the location the damaged car are.
Theft and Liability Insurance
Lost Keys
Green Motion will charge if keys are lost or damaged. Please note that if a vehicle is stolen and keys are not returned to the rental location, the hirer will be deemed negligent and insurance is deemed void. Lost keys are deemed as negligence and are not covered under the insurance excess or risk reduction packages. Drivers will be liable for all costs relating to recovery, loss of use, replacement car and repair. This list is not exhaustive.
Grace period
The grace time is 2 hours from 08:00 to 20:59 and 1 hour during OOH (from 21:00 to 07:59).
Fines, Penalties and Administration Charges
It is the responsibility of each hirer to cover the cost of any parking fines and traffic violations including but not limited to unpaid tolls and Congestion Charges. When fines or traffic violations occur and a Green Motion location is involved in administering the violation an administration fee will be charged. Administration fee: 50 EUR VAT included (non refundable fee).
Complaints
All complaints should be made in writing either through our Online Contact Form found on our Contact Us page or via email to customerservices@greenmotion.gr within 30 days from the last day of your rental. Whilst we do try to resolve all cases brought to our attention, those raised after this period will be considered. If at any point during the investigation process communication ceases for a period of more than 30 days, the case will be considered closed and no further action will be taken.
Terms and Conditions and Prices are subject to change without notice.
Vehicle Trackers
Some of our vehicles contain tracking devices which will be used in accordance with our data protection policy.
GDPR
All information relating to privacy and data protection when using a Green Motion service will be contained on our privacy policy which is located on our website – www.greenmotion.com/privacy
General Terms
All bookings are subject to our terms and conditions. Greek law applies to agreements made on the basis of the terms cited above. The VAT for most regions of Greece is 24%.
Green Motion Greece will not be held responsible for anyone driving under the influence of alcohol or drugs causing willful damage, off road driving or driving without due care and attention. The vehicle should be used only by the renter or other additional drivers mentioned on the rental agreement. The vehicle is prohibited to be used, for infringement of provisions of the Greek Road Circulation Code, for purposes opposite to the Greek laws, for towing other vehicles, in order to transport heavy objects or baggage, flammable materials, or smelly objects, to be used outside asphalt road network, under the influence of alcohol, narcotic or toxic substances, for transportation via boats or cross border rentals without a prior written. This list is not exclusive. The customer will accept responsibility in respect of such claims.
In the case where a customer is found negligent Green Motion Greece and its locations reserve the right to pursue the customer for the recovery of all losses incurred.
Green Motion Greece makes all efforts to ensure that all information provided is correct at the time of booking. Furthermore, the customer by signing the rental agreement agrees to adhere to our conditions at the time of collection of the vehicle and for the duration of the rental. CDW and TW will not apply if the terms of the rental have been broken.
Calls to Green Motion may be recorded.
Terms and Conditions Issued September 2018 and may be subject to change at any time.
Car Group Explanation
[Division A] [23 years]
[806 – Taxes Included]
- A1: Skoda Citigo 3door, 4 seats
-A: VW Up 5door, 4 seats
-B: Nissan Micra 5door, 5 seats
-C: VW Polo 5door, 5 seats
[Division B] [23 years]
[992 – Taxes Included]
-D: Hyundai i30, 4 seats
-CD: VW Polo Diesel, 4 seats
-F1: Nissan Micra Automatic, 5 seats
-F2: Skoda Citigo Automatic, 4 seats
-FC: VW Polo Automatic, 5 seats
[1,116 – Taxes Included]
-A4: Smart Forfour, 4 seats
-F4: Smart Forfour, Automatic, 4 seats
-F: Hyundai i30 Automatic, 5 seats
[Division C] [25 years]
[1,116 – Taxes Included]
-DG: VW Golf, 5 seats
-E1: Toyota Corolla, 5 seats
-J1: Suzuki Jimny 4x4 Cabrio Soft Top, 4 seats
-JH: Suzuki Jimny 4x4 Hard Top, 4 seats
[1,240 - Taxes Included]
-D3: Audi A3 Diesel, 5 seats
-ED: Peugeot 301 Diesel, 5 seats
-N1: Fiat 500C Cabriolet Automatic, 4 seats
-P: VW Passat, 5 seats
-PA: VW Passat Automatic, 5 seats
[1,488 - Taxes Included]
-FP: VW Passat Diesel Automatic, 5 seats
-JD: Nissan Juke Diesel, 5 seats
-PW: VW Passat ESTATE, 5 seats
-R: Fiat Doblo 7seated, 5+2 seats
-L: Fiat Talento 9seated, 9 seats
-M1: Citroen DS3 Cabriolet, 4 or 5 seats
-MC: MINI Cooper Convertible, 5 seats
-Q1: Nissan Qashqai, 5 seats
-QA: Toyota RAV4 Automatic, 5 seats
-RA: VW Caddy Diesel Automatic 7seated, 7 seats
-RD: Nissan Evalia Diesel 7seated, 7 seats
-VR: Fiat Doblo Cargo, 2 seats
[1,736 – Taxes Included] [2 years driving experience]
-LD: VW Transporter 9seated Diesel, 9 seats
[Luxury Division] [25 years, 2 years driving experience]
[1,736 – Taxes Included]
-E4: Audi A4, 5 seats
-LA: Opel Vivaro Diesel Automatic, 9 seats
-LM: Mercedes Vito 9seated Diesel, 9 seats
-N3: Audi A3 Automatic Cabriolet, 5 seats
-VL: Ford Transit DIESEL, 2 or 3 seats
[2,232 – Taxes Included]
- SM: Mercedes ML320 Diesel Automatic, 5 seats
[600,00-1700,00 – Taxes Included]
- VR: Fiat Doblo Cargo, 2 seats
- VL Citroen Jumpy Cargo, 3 seats
- VK Ford Transit Cargo, 3 seats
Each of the above car models that follow are the most common and they are not guaranteed. Specific models would be available locally with extra charge. Please contact with the local office.
